HomeMy WebLinkAbout16-03 CC Resolution RESOLUTION NO. 16-03
' A RESOLUTION OF THE CITY COUNCIL OF THE CITY
OF TEMECULA APPROVING THE CITY'S ELECTRONIC
DOCUMENT MANAGEMENT SYSTEM (EDMS) POLICY
WHEREAS, The City uses Laserfiche as its Electronic Document Management
System (EDMS) to store official records of the City electronically that originally existed
as paper and/or electronic records.
WHEREAS, The purpose of the Electronic Document Management System
Policy (EDMS) is to ensure the City's EDMS meets the definition of a Trusted System
as set forth in California Government Code Sections 12168.7 and 34090.5, and is in
compliance with regulations developed by the Secretary of State (SOS) to use in
recording, storing, and reproducing permanent and nonpermanent documents or
records in electronic media, so that every reproduction of a record from the EDMS will
be deemed to be a copy of an original record; and
WHEREAS, The EDMS Policy documents the business practices that will be
implemented to ensure that the process for converting and storing paper records in the
EDMS complies with California state law and has been designed and prepared in
accordance with AIIM (Association for Information and Image Management) Guidelines
' Sections 6.2 and 6.17.
THE CITY COUNCIL OF THE CITY OF TEMECULA DOES HEREBY
RESOLVE AS FOLLOWS:
Section 1 . The "City of Temecula Electronic Document Management System
Policy (EDMS)" set forth on Exhibit A, attached hereto and incorporated herein as
though set forth in full, is hereby adopted.
Section 2. The City Clerk shall certify to the passage and adoption of this
resolution.
PASSED, APPROVED, AND ADOPTED by the City Council of the City of
Temecula this 12th day of January, 2016.
Michael . t aggar, Mayor
ATTE
Randi Johl, Jerk
(SEAL]
Resos 16-03 1
STATE OF CALIFORNIA )
' COUNTY OF RIVERSIDE ) ss
CITY OF TEMECULA )
I, Randi Johl, City Clerk of the City of Temecula, do hereby certify that the
foregoing Resolution No. 16-03 was duly and regularly adopted by the City Council of the
City of Temecula at a meeting thereof held on the 12th day of January, 2016, by the
following vote:
AYES: 4 COUNCIL MEMBERS: Comerchero, Edwards, McCracken, Rahn
NOES: 0 COUNCIL MEMBERS: None
ABSTAIN: 0 COUNCIL MEMBERS: None
ABSENT: 1 COUNCIL MEMBERS: N7ar
Randi Johl, City Clerk
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Resos 16-03 2
Or TH:IIerG
CITY OF TEMECULA
PROCEDURESFOR
i9R9 ELECTRONIC DOCUMENT MANAGEMENT SYSTEM (EDMS) POLICY
�• (January 2016)
I. Purpose
The City uses Laserfiche as its Electronic Document Management System (EDMS) to store
official records of the City electronically. These official records may have originally existed as
paper and/or electronic records.
The purpose of this policy is to ensure the City's EDMS meets the definition of a Trusted
System as set forth in California Government Code Sections 12168.7 and 34090.5, and is in
compliance with regulations developed by the Secretary of State (SOS)to use in recording,
storing, and reproducing permanent and nonpermanent documents or records in electronic
media, so that every reproduction of a record from the EDMS will be deemed to be a copy of an
original record. This policy documents the business practices that will be implemented to
ensure that the process for converting and storing paper records in the EDMS complies with
California state law. It has been designed and prepared in accordance with AIIM (Association
for Information and Image Management) Guidelines Sections 6.2 and 6.17.
' An additional purpose of this policy is to permit the City, pursuant to California Government
Code Section 34090.5, to destroy original paper records, documents, instruments, books, and
papers ("paper records")once those paper records have been stored into the EDMS in
compliance with the procedures set forth in this policy. California Government Code Section
34090.5 sets forth that if a record series can be produced electronically and proper archival
methods are set in place, the original may be destroyed, with the exception of those documents
that are required to be kept permanently in their original form as outlined in the City's retention
schedule. This process will reduce storage boxes and storage space costs, as well as bring the
City's records management program into compliance with the law.
II. Objectives
• To provide citizens access to public documents;
• To assist in the transparency of public government documents;
• To utilize state of the art security for database management of the City's
permanent documents;
• To provide accurate and efficient archival research capabilities and document
retrieval;
• To provide disaster recovery capabilities;
• To facilitate organizational access to final records in the most efficient and
effective manner.
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This policy regarding trustworthy official electronic record preservation applies to all City
' departments that via the City Clerk's Office:
• Create or store electronic documents as the official records of the City;
• Intend on destroying the original hardcopy and maintaining the electronic
documents as the official records of the City; and/or
• Maintain electronically originated documents as the official records of the City.
Staff shall not destroy:
• Official records that are expressly required by law to be filed and preserved;
and/or
• Official records that are required by law to be retained in hardcopy format.
This policy shall not be construed to allow a department to maintain such official records
electronically in place of the original hardcopy.
III. Definitions
A. "AIIM" means the Association for Information and Image Management.
B. "AIIM Guidelines" means the recommended practice report produced by AIIM
and known as "AIIM ARP1-2009 Analysis, Selection, and Implementation of
Electronic Document Management Systems (EDMS)," approved June 5, 2009.
' C. "DPP' and "PPP' means and refer to dots per inch and pixels per inch,
respectively. The terms may be used interchangeably.
D. "EDMS" means Electronic Document Management System and is a computer
system designed to store and track electronic documents.
E. "Electronically originated records" include any record created without first
having originated in hard copy format. It includes all documents or records
generated through electronic submissions.
F. "Indexing" means inputting descriptions and other information about an imaged
document into a template to help with the search and retrieval process.
G. "Laserfiche" document imaging software is utilized by the City as the EDMS to
store official records of the City electronically.
H. "Lossless compression method" means a compression method by which data
are compressed by efficient coding of the information in the image and where the
reconstructed image contains the same amount of information as the original
data.
I. "OCR" or"Optical Character Recognition" means the mechanical or
electronic translation of scanned images of handwritten, typewritten or printed
' text into machine-encoded text by means of an optical scanner and specialized
software.
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' J. "Official Records" shall include official documents or official records that are: 1)
defined as such in applicable statutes and in the business practices of the City
for retaining said documents or records; 2) identified in the City Records
Retention Schedule.
K. "PDF" or "Portable Document Format' is an open standard for document
exchange. This file format is used for representing documents in a manner
independent of application software, hardware, and operating systems. Each
PDF file encapsulates a complete description of a fixed-layout flat document,
including the text, fonts, graphics, and other information needed to display it.
L. "PDF/A" or "Portable Document Format/Archival" is an electronic file format
whereby documents are self-contained allowing them to be reproduced with all
the document coding embedded within the file. It is a file format for the long-term
archiving of electronic documents. It is based on the PDF Reference Version 1.4
from Adobe Systems Inc. (implemented in Adobe Acrobat 5 and latest versions).
M. "Records hold" or "legal hold" refers to the duty to preserve and not delete
any records, electronic or otherwise, that are potentially relevant to any of the
following in which the City may be involved: a reasonably anticipated claim or
litigation, an ongoing claim or litigation, a pending employee grievance, a
pending regulatory or governmental investigation, a pending subpoena, a
pending Public Records Act request, or a pending audit.
' N. "Records Management' is a Division of the City Clerk Department.
O. "Snapshot' is the proprietary name of a Laserfiche module that converts
electronic documents to TIFF format. Snapshot may be run as a stand-alone
program or may be integrated into Laserfiche.
P. "TIFF' or "Tagged image file format' is a bitmapped graphics file format
developed by Aldus and Microsoft that handles monochrome, gray scale, 8-and
24-bit color. Files use the .TIF and .TIFF extensions.
Q. "Trusted system" is defined in California Government Code 12168.7 and
means "a combination of techniques, policies, and procedures for which there is
no plausible scenario in which a document retrieved from or reproduced by the
system could differ substantially from the document that is originally stored."
R. "Working Folder" is the folder where temporary documents are placed and
where modifications and deletions are allowed once their purpose has been
served. These documents are not documents identified as official records.
S. "WORM storage device" is a data storage technology that allows information to
be written to a drive a single time and prevents the drive from erasing the data.
WORM stands for write once, read many, and WORM storage devices are
intentionally not rewritable, because they are especially intended to store data
' that the user does not want to erase accidentally.
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IV. Records Retention Policy Compliance
' A. The Electronic Document Management System (EDMS) shall comply with the
Records Retention Schedule for City Records of the City of Temecula as
approved by the City Council.
B. Paper records scanned and stored in the EDMS approved for destruction will be
destroyed in compliance with the City's Records Retention and Destruction
Resolution. Prior to records destruction, the responsible department head(s)
shall sign the Records Destruction Authorization (Form A) approving the
destruction, and submit the form to the City Clerk's Office for final approval and
signature by the City Clerk and City Attorney. Once all approvals and signatures
have been obtained for such destruction in accordance with state law and the
City's current Records Retention and Destruction Resolution, the records may be
destroyed. (See attached "Form A".) The Records Manager shall sign Form A
once approved records are destroyed.
C. Record Holds: When notified by the City Attorney and/or the City Clerk's Office
that a "records hold" or "legal hold" is in place, or when City staff reasonably
anticipates that a claim or litigation may ensue, staff shall tag the potentially
relevant records in the EDMS, using a unique tag assigned by the City Clerk, so
that potentially relevant records are retained beyond their destruction date and
not destroyed.
V. Procedure for Converting and Storing Paper Records in the EDMS
' A. The City Clerk is the City official responsible for oversight of the EDMS. The City
Clerk's Office shall provide assistance and guidance to other City departments to
ensure that the intent of this administrative policy is carried out and that the
EDMS serves as a trusted system for storage and reproduction of City records
that originated in paper format. Official permanent records should never be
retained on local or internal drives.
B. Conversion and Storing of Paper Records
1. All records scheduled for permanent retention shall be converted and
stored in the EDMS.
2. The City Clerk's office shall work with each City department to prioritize
their records for conversion and storage in the EDMS.
3. Records without a permanent and/or scheduled retention pursuant to the
City's retention policy shall not be placed in the EDMS. Unless a draft is
being retained as a City record, preliminary drafts should not be stored
into the EDMS.
4. City Clerk Staff is responsible for converting and storing all permanent
City records into the EDMS.
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C. Scanning of Paper Original Records
1. Scanned images shall be a true copy of archival quality.
2. City Clerk Staff shall be the only staff scanning permanent documents
into the EDMS.
3. Files that contain confidential/attorney client privileged documents must
be scanned and filed separately from the public documents within that
file. A 'Confidential/Attorney Client Privilege' folder must be created and
the documents must be scanned into that folder with limited access to
assigned staff. This will ensure confidential documents are not released
to the public during review of an electronic document. Attorney/Client
Privilege folders are created for each department and are defined
accessible to that particular folder.
4. City Clerk Staff shall check the scans for legibility, readability,
completeness, page counts and confirm that document pages were
scanned in the proper sequence, and re-scan poor quality images and
missing pages, and correct page sequencing if necessary. The number
of pages shall be written on the outside of the paper file/document to
ensure the original document pages matches the pages electronically
scanned. Blank pages shall not be included in the scanning process.
' 5. Documents shall be imaged in a method that ensures they are
reproducible in their original form matching both size and color. In most
cases, solid color paper such as invoices shall be scanned in black and
white. Any use of highlighting, or color descriptors shall be scanned in
color.
6. Notes and annotations deemed significant must be retained pursuant to
federal law, state law, or the City's current Records Retention and
Destruction Resolution, shall be scanned and managed as a part of the
electronic record.
a) Loose notes to be included in the scanned document will be
placed in order at the back of the document before scanning.
b) Any page containing sticky or otherwise attached note(s) will be
copied with the notes in place. Before scanning, a photocopy of
the page with the note(s) in place will be made, and then scanned
with the notes removed from the original document. In this way,
the City will retain both a clean copy of the document, and a copy
of the page with note(s) in place.
7. Staff may employ a digitized record enhancement technique which is
commonly used in scanning software, including but not limited to deskew,
' despeckle, crop, and rotate; provided, however, that staff shall not use an
enhancement technique if it alters the content that exists in an original
record.
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8. An electronic sticky note shall be utilized to describe any discrepancies
with original copies such as:
• Dark photocopies — Original copy dark and unreadable.
• Light ink on photocopies — Original ink light and unreadable.
• Crooked photocopies — Original photocopy crooked.
• Missing pages— Original document missing pages.
9. All pages shall be rotated right side up for viewing purposes.
10. As transferred documents are scanned the box shall be marked with
provided color coding stickers representing the following:
Yellow /Scanned Green/Large Maps Scanned Red/Quality Checked
D. Naming electronic documents. Naming conventions are critical and must be
followed to ensure document consistency and accuracy. All electronic
documents shall be named.
E. Indexing A template will be used to gather the relevant information about each
record. The indexed information will be used to facilitate document search and
sort capabilities.
' 1. The information attached to each record shall include at least its subject
name.
2. City Clerk Staff shall input the information required for each record unless
otherwise directed by the City Clerk or Records Manager.
F. Optical Character Recognition
1. Optical Character Recognition (OCR)will be performed on every
predominantly text-based document scanned into the EDMS.
G. Volume New documents shall be scanned into their assigned department
Laserfiche volume.
H. Quality Control and Assurance
1. Imaged records will be verified as accurate and complete before finalizing
their placement in the EDMS . City Clerk Staff shall review and verify that
each image of each page of the record is a true and accurate copy of the
original record that can be reproduced from the electronic record with full
legibility, and that the indexing is accurate. Images shall be checked for
document name, legible images, paper size scanned, the number of
pages, blank pages, and page rotation.
' 2. Staff shall not quality check their own scans. Scans shall be quality
checked by a staff person other than the staff member who originally
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scanned the electronic document.
' 3. Poor quality images shall be rescanned. If an accurate and fully legible
electronic record cannot be made from the original paper record, then the
electronic record shall be noted utilizing an electronic sticky note as
referenced in scanning section above. The original paper record shall be
retained and appropriately filed so that it is preserved. The electronic
record shall be appropriately tagged in the EDMS to indicate the file
location of the paper original.
4. Documents that do not pass the quality checking process shall be
returned for scanning and returned to quality checking after corrections
have been made. Documents needing corrections shall be pointed out by
sticky note and page number of document requiring correction.
5. Once the box of documents pass the quality checking stage, the box shall
be staged in the Records Managers Office for final preparation. A
florescent green 'FOR DESTRUCTION' sticker shall be placed above the
box barcode and the barcode number shall be added to the working
destruction lists and staged offsite for the approved yearly destruction.
The boxes of documents are destroyed upon yearly destruction approval.
I. Paper Record Destruction
1. All scanned documents shall be retained until the digitized image and
' indexing is verified as accurate and complete. (See above "Quality
Control and Assurance").
2. Once the digitized image and indexing are verified as accurate and
complete, and that the document can be reproduced with full legibility, the
paper record may be destroyed with the consent of the Department Head
and the City Clerk, which consent shall be in writing utilizing the
Authorization to Destroy Paper Records After Imaging & Storing in the
EDMS, however:
a) No paper record designated as a vital and/or historical record shall
be destroyed. The City Clerk, in consultation with the City
Attorney's office, shall identify those classes of records that are
vital and/or historical records. Vital and/or historical records, at a
minimum, shall include:
(1) Minutes of the meeting of any legislative body of the City;
(2) City Ordinances;
(3) Resolutions of any legislative body of the City;
(4) Records affecting the title to real property or liens,
' including any record recorded with the Riverside County
Recorder's office.
b) No page of a paper record that has been scanned and stored in
the EDMS shall be destroyed if any page cannot be reproduced
with full legibility. Every irreproducible page shall be permanently
preserved in a manner that will afford easy reference.
J. Destruction of Records after Reproduction:
In accordance with Government Code Section 34090.5, the City may without
written approval of the City Council or the written approval of the City Attorney,
cause the public record/document to be destroyed, if all of the following
conditions are met:
1. The public record, paper, or document is photographed,
microphotographed, reproduced by electronically recorded video images
on magnetic surfaces, recorded in the electronic data processing system,
recorded on optical disk, reproduced on film or any other medium that is a
trusted system and that does not permit additions, deletions, or changes
to the original document, or reproduced on film, optical disk, or any other
medium in compliance with Government Code Section 12168.7 for
recording of permanent records or nonpermanent records;
2. The device used to reproduce the public record, paper, or document on
film, optical disk, or any other medium is one which accurately and legibly
reproduces the original thereof in all details and that does not permit
additions, deletions, or changes to the original document text and images;
3. The photographs, microphotographs, or other reproductions on film,
optical disk, or any other medium are made as accessible for public
reference as the original records were;
4. A true copy of archival quality of the film, optical disk, or any other
medium reproductions shall be kept in a safe and separate place for
security purposes;
5. No page of any public record, paper, document or and part thereof, shall
be destroyed if any page cannot be reproduced with full legibility. Every
page that cannot be satisfactorily reproduced shall be permanently
preserved in the same manner as a similar public record;
6. Every reproduction shall be deemed to be an original record and a
transcript, exemplification, or certified copy of any reproduction shall be
deemed to be a transcript, exemplification, or certified copy of the original;
7. The Custodian of Records shall cause a declaration to be prepared for
the reproduction of an original public record contemplated to be destroyed
that states with respect to the reproduced record that:
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' a) The reproduced record has been destroyed prior to destruction;
b) The reproduction is a true and correct copy of the original
document;
C) The reproduction was made under the direction or control of a City
Director or Records Manager; and
d) The reproduction went through the quality control process;
8. The declaration shall be contained within the image or array of images of
the reproduction and shall be signed by the City employee responsible for
supervision of the reproduction;
9. If reproduction of the original public record is made and preserved, and if
the necessary declaration is completed as set forth above, the original
public record may be destroyed without reference to the retention periods
set forth in these regulations and the Records Retention Schedule; and
10. Compliance with these procedures ensures that every reproduction is
deemed an original record.
VI. Procedure for Storing Electronically Originated Records in EDMS
' A. City records that exist electronically may be stored in the EDMS if they can be
converted electronically to TIFF Group IV format.
1. Conversion should be performed with a minimum 300 DPI and adjusted
higher on an individual record basis to provide accurate and complete
reproduction. For image files in other formats, such as JPEG, BMP, or
GIF, the resolution should be adjusted to closely match the DPI of the
original image file.
2. Conversion, using Snapshot or another approved program, may be
performed.
3. If an electronic record cannot be converted to TIFF Group IV format, such
records should be printed and the instructions followed for converting and
storing a paper record.
4. If electronic submissions for maps, design plans, or other architectural
drawings will be accepted from the public with the intent of storing the
record in the EDMS, such submissions shall be of the highest possible
resolution and quality in Adobe Acrobat PDF format, with a minimum 400
DPI.
' B. Records that do not have a permanent retention shall not be scanned and placed
in the EDMS. Unless a draft is being retained as a City record, preliminary drafts
should not be stored into the EDMS.
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C. City Clerk Staff is responsible for converting and storing permanent records and
indexing that department's electronic records into the EDMS. The information
attached to each record through indexing will include at least its name, date, and
retention period.
D. Optical Character Recognition Optical Character Recognition (OCR) will be
performed on every predominantly text-based electronic document converted
and stored into the EDMS.
E. Quality Control and Assurance Once an electronic record is converted and stored
in the EDMS, City Clerk Staff shall review and verify that each image of each
page of the record is a true and accurate copy of the original electronic record
that can be reproduced from the EDMS record with full legibility, and that the
indexing is accurate.
F. Duplicates Stored on City Server Once an electronic record is converted and
stored in the EDMS, the electronic record on the City's server may be deleted as
a duplicate.
VII. System Configuration and Backup Technology
A. User Access
' 1. The EDMS resides on a dedicated server within the City's secure
network. The Records Manager or the IT Specialist is responsible for
granting user rights to access the EDMS . Access will be assigned using
granular permissions based on a user's role within the organization. User
roles include:
a) IT Specialist: only with the permission or absence of the Records
Manager, assign user permissions to view, search, add, edit,
delete and print information.
b) Records Manager: assigns user permissions to view, search, add,
edit, delete and print information.
C) Department Representative: view, search, print information.
d) Scanning Technician: view, search, add, print and enter template
information.
e) User: view, search and print only.
2. Employees shall only access the system using their assigned login and
password. Log in names and passwords are assigned by the Records
Manager via Information Technology. Access rights, permissions, and
' security shall be linked to an individual user's login and password.
Employees must read and understand the City of Temecula's document
imaging policies prior to using the EDMS.
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' 3. All imaged documents reflect a creation date, modification date and name
of staff person who created or last modified the document.
B. Image Format and File Compression
1. File Format In compliance with AIIM Guidelines Section 5.4.1.4, the
EDMS will use Tagged Image File Format (TIFF) ITU Group 4, with no
proprietary header information, for records stored in the EDMS. The
EDMS will allow users with proper security privileges to convert the TIFF
images into PDF/A file format when needed. Images exported from the
EDMS will be non-modifiable.
2. Document Image Compression In compliance with AIIM Guidelines
Section 5.4.2.4, the EDMS will use lossless image compression
technology supporting ITU TIFF Group 4, ensuring the document quality
is not compromised through compression.
3. Resolution The minimum resolution level for standard business
documents shall be 300 DPI/PPI. Where image files in other formats,
such as JPEG, BMP, or GIF, are converted to TIFF, the resolution shall
be adjusted to closely match the DPI of the original image file. C.
C. Laserfiche Technology and Backup Procedures
' The City has selected Laserfiche as its EDMS. LaserFiche is an archive and
retrieval system intended for storage and retrieval of final documents. All
permanent imaged documents are secured by Laserfiche Audit Trail to maintain
the security of imaged documents and monitor records for compliance. Backup
CD's are utilized monthly which cannot be altered and provides equivalent
archive and disaster recovery capabilities of microfilm.
These policies establish the legal permissibility of records stored in LaserFiche
and it is critical that this process is correctly followed. Permanent official
documents should not be stored on any other type of software or retained on
local or internal drives for full compliance. This will ensure the integrity of the
records management program. Any exceptions to these policies must be
approved in advance by the City Clerk or Records Manager.
Any issues affecting databases or system integration will be referred to IT for
their determination.
1. The Laserfiche System is comprised of three main components: the
Laserfiche Application Server, the Database Server, and the File Server.
See attached diagram.
a) Laserfiche Application Server stores the application software for
Laserfiche.
' b) Database Server stores the information relating to each TIFF
image saved in Laserfiche.
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' C) File Server stores the TIFF images of the electronic records.
2. Storage and Backup
a) The File Server, with the stored TIFF images, is on a WORM
storage device. In compliance with AIIM Guidelines Section
5.3.3(c), one copy of each electronic record is written to a backup
WORM storage device, which does not permit unauthorized
additions, deletions or changes to the original document. These
backup copies are stored and maintained in a secure off-site
location.
b) Backups of the Database Server will be completed in accordance
with a schedule established by Information Technology, at least
weekly, and stored off-site in a secure location.
C) The Laserfiche Server does not need to be backed up, as it can
be easily regenerated from the database and the backup volumes.
3. In compliance with AIIM Guidelines Section 5.3.3(a), the EDMS utilizes
both hardware and media storage methodologies to prevent unauthorized
additions, modifications or deletions during the approved record retention
period of the stored information.
a) TIFF images of electronic records are stored to a read-only
WORM storage device. The security software includes password
protection to prevent unauthorized deletion of any data and
creates a database audit trail.
b) Laserfiche Secure Recycle Bin
(1) The EDMS shall be configured to use a Secure Recycle
Bin in which deleted documents retain their original
security.
(2) Records placed in the Secure Recycle Bin may be
reinstated or purged from the system. Only the Records
Manager may perform these actions.
4. Laserfiche Audit Trail In compliance with AIIM Guidelines Section
5.3.3(b), the EDMS uses an independent audit process to ensure that
there is no plausible way for electronically stored information to be
modified, altered, or deleted during the approved record retention period
of the stored information.
a) The audit trail security system and encryption software prevents
modifications; user access permitting modifications is limited and
' managed by audit trail security.
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' (1) City Clerk Staff is authorized to delete or modify files
during the scanning and quality control process. Explicit
rights must be assigned by the Records Manager before a
user is authorized to delete or modify files.
(2) A record is made of any modifications made to the audit
trail or to other electronic files.
(3) The audit trail cannot be modified or tampered with by the
Systems Administrator.
b) The audit trail shall be configured to track basic events in the
repository that involve accessing, modifying or exporting data.
Basic events include:
(1) Login and logout
(2) Creating, editing, printing or deleting
documents
(3) Creating, editing or deleting templates,
fields and annotations
' (4) Adding security tags
(5) Exporting documents, volumes or
briefcases
(6) Sending documents to the Recycling Bin
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What are the different components of Laserfiche
' architecture?
Web Link
Web Access
// LF Client
Volume � r�
Storage
E—• �,I Workflow
Volume
Storage - - - -
Database
Management System
(DBMS)
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Laserfiche Server
The Laserfiche server is the key relay station. It acts like a traffic cop, transferring
requests from the client/user applications to the database server and back to the client.
In addition, some of the other things it does are:
• Merges search results.
• Determines the columns to display.
• Checks user security.
Laserfiche Full Text Search Service (LFFTS)
It contains all of the searchable text. There is one LFFTS catalog per repository.
Laserfiche SQL Database
• Microsoft SQL Server 2008 R2
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' FORM A
CITY OF TEMECULA
Records Destruction Authorization
In accordance with the City of Temecula Records Retention Schedule approved by City Council on January 12,
2016 (CC Resolution No. 16-02), the City records, documents, instruments, books or papers, described and listed
above, have reached or exceeded the legal retention period, are permanently imaged, do not have a litigation
hold, and are otherwise no longer required to be retained by the City. The department records are retained in
accordance with applicable federal and state laws as set forth in the City of Temecula's current retention schedule.
In accordance with the City's Records Management Program, with the consent of the Department Head, and upon
written approval of the City Clerk and the City Attorney, these records will be properly destroyed or disposed of.
RECORDS WITH A PERMANENT RETENTION:
Authorization to destroy permanent records after imaoina as listed on the current retention schedule: (Historical
documents, vital records, documents involved in litigation or pending audit will not be destroyed).
Imaging and indexing of these records have been quality checked;
J Images have been stored in the City's Imaging System;
The imaged record becomes the official original record of the City and will be held in
accordance of the City's Retention Schedule
DEPARTMENT DIRECTOR APPROVAL: Signature Date
City Manager
' Community Services Director
Finance Director
Director of Public Works/City Engineer
Director of Community Development
Senior Human Resources Analyst
Deputy Director of Information Technology
CITY ATTORNEY/CITY CLERK Signature Date
APPROVAL:
City Clerk
City Attorney
I hereby certify that the records described above have been destroyed in accordance with the
City's current Retention Schedule. Records were destroyed by a third party vendor and the
Certificate of Destruction is attached.
DESTRUCTION COMPLETED BY: Signature Date
Records Manager
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