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HomeMy WebLinkAbout090716 PC Agenda DRAFT PC RESOLUTION STATEMENT OF OPERATIONS Brainy Actz Statement of Operations Below we will provide a basic overview of Brainy Actz Inc. Including a summary of day to day operations as well as what the actual service is like for the customer. Brainy Actz is what is commonly referred to as an Escape Room experience. A group of people, anywhere from 2-10 people, are put in a room and given a task that they must complete within one hour. The rooms will be various themes, from a Pirate Ship to a Jungle Safari and will be filled with various puzzles and riddles that the group must work together in order to solve before the hour expires. Brainy Actz is family friendly and avoids any themes or decorations that could potentially be distressing or unsavory for clientele. This is an experience that is designed to appeal everyone (we have had children as young as 6 and active adults up to their and interact with their friends, family, colleagues, etc. It is a team building activity meant to get people thinking creatively and problem solving; when customers complete our rooms, they feel a true sense of accomplishment. Day to day operations are simple. We offer two rooms; one which operates once every two hours from Noon-10:00pm and another which operates from 12:20pm-10:20pm. Groups must - for 2 staff members and potentially two groups on site at once (usually a maximum of 8 cars total). There is one staff member on hand for each room to greet, instruct, and assist groups through their experience. Groups are usually on site for a total of an hour and fifteen minutes to an hour and a half. The customer experience is very straightforward. Reservations are made either through our website or by calling or emailing us directly. Once they arrive, a host greets them and gives them some basic rules and overview of what they will be doing (most people have never done an Escape Room). They are then placed in the room and have one hour to accomplish their goal; while in the room they are in contact with their host in case they need a hint or assistance of any kind. After they successfully complete the room, or time expires, the host will offer any input they request, usually wanting to know how to solve any clues they could not, and take a group picture for them. This concludes their time and they are free to leave. We do also offer catering and party options for which groups could reserve our lobby in order to eat or open presents for birthday parties before or after their game. Brainy Actz strives to create the best experience possible. We take pride in creating our rooms from scratch and crafting unique, challenging clues that are exclusive to our establishment. With a commitment to design and overall look, Brainy Actz stands out as one of the best rated Escape Rooms in Southern California; currently at 5-stars overall with over 80 reviews on Yelp. This is a unique activity that most people have yet to experience. A family friendly, challenging, team building activity that is a perfect fit for the city of Temecula.